Ezri Travel values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing/shipping address, and payment information.

Device Information: IP address, browser type, operating system, and device identifiers.

Usage Information: Pages visited, time spent on site, click behavior, and referring websites.

Communication Data: Emails, chats, or customer support inquiries.

2. How We Use Your Information

We use your information to:

Process and fulfill orders

Provide customer support

Send order confirmations and shipping updates

Improve our website, services, and user experience

Send promotional content (if opted in)

Prevent fraud and ensure security

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. These technologies help us:

Recognize returning users

Store preferences

Analyze site traffic

Customize content and advertisements

You can adjust your browser settings to refuse cookies; however, this may affect the functionality of certain features on our site.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your data with:

Service Providers: Shipping companies, payment processors, email services, and technical support.

Legal Authorities: When required to comply with applicable laws or respond to valid legal requests.

Business Transfers: In case of merger, acquisition, or asset sale, your information may be transferred to the new entity.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, loss, or misuse. While no system is 100% secure, we strive to use best practices to safeguard your data.

6. Your Data Rights

You have the right to:

Access the personal data we hold about you

Request corrections to inaccurate information

Request deletion of your personal data (subject to legal or operational obligations)

Opt out of marketing communications at any time

7. Opt-Out Instructions

You may opt out of receiving promotional emails or newsletters by:

Clicking the “Unsubscribe” link at the bottom of any marketing email, or

Contacting us with the subject “Opt-Out Request”

Please allow up to 5 business days for the changes to take effect.

 

  • 8. Changes to This Privacy Policy
  • We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.